How to Make a Complaint

Last updated: October 2026

We want homeowners who reach out to Artistsmonster Plumbing to be treated fairly and honestly. If something went wrong, tell us. This page explains how to file a complaint and what comes next. It is a general template, not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you phoned or contacted Artistsmonster Plumbing
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a plumber we connected you with

If the Problem Is With a Provider

Plumbers in our network are independent businesses. They answer for their own estimates, pricing, work and customer service. If you are unhappy with work in your home, start by raising it with the plumber directly, and keep a written record.

We still want to hear about it. Feedback on providers helps keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Keep in mind that Artistsmonster Plumbing cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

How to File

Email contact@artistsmonster.rest and include:

• Your name and how to reach you
• The date you contacted us or the plumber
• The number you phoned or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we received your complaint by email, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will reply with what we found and any steps we are taking.

If You Still Disagree

If our answer does not satisfy you, reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For problems with plumbing work, a state or local plumbing licensing board may be able to help too.

Contact

Email: contact@artistsmonster.rest